Aidan Anderson of RedLeaf Consultancy provided an interesting and thought provoking presentation at The Mac in Belfast on 4th July.
Attendees, mainly shopping centre managers and security/operations personnel, were given much food for thought having listened to Aidan’s first-hand account of what it is like to be involved in a major incident, and the impact it can have on a business not only during, but also and after the event.
The purpose of the seminar was to focus the minds of those responsible for the safety and security of visitors and staff to shopping centres in terms of how they would deal with an incident, and what they would do in the days, weeks and even months following the incident. From physical security measures to staff training and business continuity plans, none of us can be certain that our current plans and equipment are perfect. However, much can be achieved through constant staff training and upskilling (first-aid – dealing with major trauma), revising current plans, surveying your site, maintaining equipment and ensuring that all contact information that may be essential during a major incident is current and up to date. Security should not be about a ‘reaction’ to events, but rather a proactive approach to ensuring that the risks are considered within a risk management framework.
Aidan can be contacted by email at firstname.lastname@example.org.